Comcast Spectacor

Operations Supervisor (Part-Time)

US-IL-Hoffman Estates
Job ID
2017-2892
Group
Spectra - Venue Management
Spectra VM - Sears Centre Arena
Category
Operations
Type
Regular Part-Time

Overview

The Changeover Supervisor provides direct supervision to the changeover for facility functions for all events.

 

Responsibilities

  • Assume management responsibility for all services and activities involved in the operations of event setup, teardown and custodial
  • Select, train, motivate and evaluate changeover and cleaning staff; provide or coordinate staff training; work with employees to correct deficiencies; implement discipline procedures
  • Ability to follow written instruction, interpret AutoCAD drawings and blueprints
  • Assign appropriate changeover to accurately and efficiently set-up, tear down all event needs
  • Communicate between shifts the necessary tasks that still need to be completed
  • Working knowledge of operations equipment including forklifts, pallet jacks, staging, retractable seating risers, basketball floors, etc.
  • Maintains changeover equipment
  • Enforce all changeover policies and procedures
  • Supervise work assignments of temp conversion crew
  • Assist in direction of all work projects of the department.

Qualifications

  • Ability to work flexible schedule based on events, including nights, weekends, and holidays as needed
  • Minimum of two (2) years of experience in facility operations preferably with a sports facility, convention center or other multipurpose public assembly facility
  • Must have a demonstrated ability to function in a fast paced, high-pressure environment and possess superior interpersonal and communication skills 
  • Must be self-motivated and have excellent organizational skills
  • Possess a working knowledge of audio / video and information technology systems preferred
  • Ability to work event nights, weekends and holidays as required
  • Ability to climb stairs and lift 40 lbs., unaided.
  • Dependable with reliable transportation
  • Basic data processing and Microsoft Office skills required

INTELLECTUAL/SOCIAL, PHYSICAL DEMANDS AND WORK ENVIRONMENT:

The intellectual/social, physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

Intellectual/Social demands:

 

While performing duties of this job, the employee is continuously asked to multi-task under time constraints and with moderate to high pressure situations. Position requires constant attention to precise details and accuracy of specified standards including: following verbal, written or diagram instruction, following simple to complex (more than 3 steps) instructions, and concentration which frequently extends beyond 30 minutes at a time. Employee in this role will constantly be in leadership role; this requires directing others either verbally or in writing to complete tasks in prescribed time frame.  This position also requires frequent use of interpersonal skills including: ability to direct/motivate/inform staff and foster collaboration, being able to recognize and resolve conflicts, being able to openly communicate in writing and verbally with clients.

 

Physical demands:

 

While performing duties of this job, the employee occasionally lifts and moves facility equipment and/or tools.  Employee will frequently move about inside and outside various areas of the facility before/during/after events to interact with internal/external clients and supervise the work of employees; position will require employee to occasionally bend, stoop, or crouch in order to evaluate and inspect equipment and building infrastructure; employee will as needed operate fork lift, high lift in assessment of and maintenance of the building and equipment. Employee will occasionally be required to identify or match colors/tones of furniture, dance floor, carpet or other items as necessary.  Employee will frequently operate a computer and other office devices such as calculators, telephones, copy machines and printers; employee will constantly communicate via telephone, email and in-person with others and exchange accurate information. Employee will occasionally as maintenance, operations, emergency situations or business demands lift up to 75 pounds.

 

Work environment:

 

The duties of this position are performed primarily indoors and occasionally outdoors in the weather conditions prevalent at the time.  The noise level in the work environment is usually minimal to moderate during non-event days and when not operating equipment and moderate to loud during event days when equipment is in operation.

 

SPECTRA IS AN EQUAL OPPORTUNITY EMPLOYMENT EMPLOYER.

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