Comcast Spectacor

Parking Attendant (Part-time)

US-IA-Des Moines
Job ID
2017-2904
Group
Spectra - Venue Management
Spectra VM - Iowa Events Center & Wells Fargo Arena
Category
Security
Type
Regular Part-Time

Overview

Parking Attendant is an on-call, per event employee who assists in direction of customers in and around the Iowa Events Center parking lots during events.

Responsibilities

  • Greet and direct customers entering parking lots
  • Communicate parking information to the public
  • Sell parking tickets
  • Count back correct change as needed
  • Work in a variety of parking locations and positions
  • Document all cars going through booth as assigned
  • Balance cash drawer at the end of shift as assigned
  • Park cars quickly and efficiently
  • Monitor lot during events, immediately contacting supervisor as issues arise
  • Provide positive and friendly experience to all customers
  • Set up A-frame signs, parking cones, and reserved parking signs
  • Identify and problem solve parking issues; prevent when possible
  • Provide excellent customer service assistance to internal and external clients

NON ESSENTIAL FUNCTIONS:

  • Perform other duties as assigned

Qualifications

  • High school diploma, GED or equivalent preferred
  • Ability to work both independently and as part of team
  • Must have a demonstrated ability to function in a fast paced, high-pressure environment
  • Must have the ability to work flexible schedule including long hours, nights, weekends and holidays.
  • Ability to communicate clearly and concisely in the English language
  • Must be comfortable working with the public
  • Requires strong interpersonal and communications skills

INTELLECTUAL/SOCIAL, PHYSICAL DEMANDS AND WORK ENVIRONMENT:

 

The intellectual/social, physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

Intellectual/Social demands:

  • While performing duties of this job, the employee is frequently required to multi-task under time limits and with moderate to high pressure situations. Position requires constant attention to details and accuracy of specified standards including: following simple to complex (more than 3 steps) instructions, and concentration which frequently extends beyond 30 minutes at a time; This position also requires frequent use of interpersonal skills with internal and external clients including: greeting, directing clients verbally and with visual cues towards parking locations. Employee will frequently communicate via radio and in-person with others and exchange accurate information. This position requires employee to frequently work both independently or as part of a team. Position also requires being able to recognize and resolve conflicts, by being able to openly communicate with clients.
 

Physical demands:

  • While performing the duties of this job, the employee will frequently move about various areas of the parking lots in the course of directing customers. Employee may occasionally be required due to business demands and event operations to lift and/or move up to 50 pounds.

 

Work environment:

  • The duties of this position are performed primarily outdoors. The noise level in the work environment is usually moderate. Employee will be regularly exposed to outdoor weather conditions, year round.

 

  Spectra is an Equal Opportunity Employment Employer  

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