Comcast Spectacor

Event Manager

US-KS-Salina
Job ID
2017-2940
Group
Spectra - Venue Management
Spectra VM - Tony’s Pizza Events Center
Category
Operations
Type
Regular Full-Time

Overview

The Event Manager will manage every aspect of events from the advance planning stages through the end of the event; hire, train, schedule and supervise all event related staff, as well as coordinate communication between clients, set-up crews, event staff, security, and delegate assignments for all event related staff. Work with client on all needs and be responsibile for and ensure overall customer and lessee satisfaction and experience.

 

 

Responsibilities

  • Responsible for planning, coordinating, and facilitating the logistics of events throughout the Tony's Pizza Events Center
  • Develop and control event budgets including preparing pre-show event financial estimates and completing post-show financial settlements based on contractual requirements.  
  • Ensure timely and accurate event information is delivered to the finance department for settlement/invoicing purposes
  • Detail event for client approval and internal communication by creating Event Data Sheets
  • Assist internal and external clients with event logistics and suggest the most effective ways to use the facility for specific types of functions.
  • Create event diagrams using Auto CAD
  • Exercises discretion and utilizes independent decision making during events that will best represent the Bicentennial Center and serve the client.
  • Ensure that all event insurance certificates, licenses and permits required for production are obtained in a timely manner, including pyrotechnics and traffic control
  • Advance and communicate all event information to appropriate departments and staff
  • Troubleshoot during event preparation and during event to ensure that all event setups are correct including making decisions about policy, procedures, billing and staffing
  • Oversee all production, set up, event staff, event-related contract services
  • Maintain communication with Events Team to ensure a flawless event
  • Create work schedules for event and security staff, delegate assignments and review performance and results
  • Responsible for the Events department role in the execution of event contracts and rental agreements
  • Act as facility manager on duty as required
  • Communicates in a timely fashion any/all problems and proposed solutions to the Director of Events & Operations and/or GM
  • Receives and responds to complaints from tenants and the public or refers them to the Director of Events & Operations
  • Prepares events reports noting attendance, times, significant problems, etc.
  • Ensure collection of all payments by due dates
  • Finalizes lessee requirements including table arrangements and number and nature of support personnel (ushers, security guards, caterers & decorators)
  • Interacts with other facility staff in a courteous , cooperative, and professional manner
  • Provide excellent customer service to internal and external clients
  • Exemplify the “How You Doin” philosophies

Supervisory Job Functions:

  • Oversee and manage Events Department. Demonstrate Leadership in words and actions, including training, assigning work, performance appraisal and corrective action, addressing issues head on.

 

Qualifications

  • Two (2) years of increasingly responsible event management experience in a stadium, arena, convention center or public assembly facility setting highly preferred
  • Bachelor’s degree or better from an accredited college or university with major course work in facility management, marketing, business administration or related field
  • Proficient in use of Microsoft Office programs; experience with AutoCAD preferred
  • Knowledge of operational characteristics of events, including crowd management and control techniques; fire and public safety regulations, food service practices, A/V equipment and relevant federal, state, and local regulations
  • Ability to communicate clearly and concisely in the English language, both orally and in writing
  • Production experience involving concert set up, audio, video, lighting, and rigging preferred
  • Self motivated with excellent interpersonal and communications skills and the ability to function and make management decisions in a fast paced high pressure environment
  • Ability to work independently and as part of a team
  • Must be available to work a flexible schedule, including long nights, early mornings, weekends and holidays as needed

 

 

SPECTRA IS AN EQUAL OPPORTUNITY EMPLOYMENT EMPLOYER

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