- High school diploma or equivalent preferred
- Ability to communicate clearly and concisely in the English language, both orally and in writing
- Exceptional customer service skills—outgoing and friendly personality required
- Possess excellent organizational and interpersonal skills.
- Ability to handle multiple tasks and priorities simultaneously.
- Must have a demonstrated ability to function in a fast paced, high-pressure environment
- Must be available to work a flexible schedule including long hours, nights, weekends and holidays
- Ability to work independently and as part of a team
INTELLECTUAL/SOCIAL, PHYSICAL DEMANDS AND WORK ENVIRONMENT:
The intellectual/social, physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing duties of this job, the employee is continuously asked to multi-task under time constraints and with moderate to high pressure situations. Position requires constant attention to precise details and accuracy of specified standards including: following simple to complex (more than 3 steps) instructions, and concentration which frequently extends beyond 30 minutes at a time. Employees in this role will occasionally be in leadership role; this requires directing others verbally to complete tasks in prescribed time frame. This position also requires frequent use of interpersonal skills including: ability to direct/motivate/inform staff and foster collaboration, greeting and directing clients verbally and with visual cues toward desired locations. Employee must be able to recognize and resolve conflicts, and be able to openly communicate verbally with clients and determine an optimal solution to their concern. Employee will frequently communicate in-person with others and exchange accurate information. This position requires employee to frequently work both independently or as part of a team.
While performing the duties of this job, the employee may occasionally operate a computer and other office devices such as calculators, telephones, copy machines, faxes and printers. Employee will also frequently move about inside and outside facility in various before/during/after events in the course of supervising staff and directing clients to desired locations. Employee must frequently communicate via radio, telephone and in-person with others and exchange accurate information. Employee may occasionally be required due to business demands and event operations to lift and/or move up to 25 pounds.
The duties of this position are performed primarily in doors in an office environment. The noise level in the work environment is usually minimal to moderate during non-event days and moderate to loud during event days. While performing duties of this job, the employee is occasionally exposed to weather conditions prevalent at the time.
Spectra is an Equal Opportunity Employment Employer.