Comcast Spectacor

Assistant General Manager

Location US-PA-Philadelphia
Job ID
Spectra - Venue Management
Location Name
Spectra VM - Citizens Bank Park
Venue Management
Regular Full-Time


Utilizing initiative and independent judgment, the Assistant General Manager works closely with the General Manager in planning, directing and managing the day-to-day operations of the facility.

Supervision is exercised over professional staff that directs various sections in day-to-day operations. Responsibility further includes evaluation and development of recommendations to improve organizational administration, procedures, policies, and programs.


  • Assist the General Manager in planning, directing and managing the day-to-day operations of the facility
  • Assist the General Manager in the development and administration of the facility’s operating and capital budgets; work directly with the department directors in developing departmental operating budgets.
  • Working knowledge of HVAC, Electrical and Mechanical systems preferred
  • Recruit, select, lead, train, motivate and evaluate facility managers; provide or coordinate training as needed; work with employees to correct deficiencies; implement discipline and termination procedures
  • Administers and negotiates contracts with outside vendors including pest control, HVAC, electrical, fire suppression systems and snow removal.
  • Acts as liaison with City Services for numerous facility related functions (City Codes, Parking, Licenses, permits, etc.).
  • Address and recommend actions on all personnel matters and union jurisdictional issues.
  • Work with the Building Trade Foreman, Housekeeping Department and Facility Managers in the day-to-day management of their various disciplines; review and evaluate processes and results; identify and resolve deficiencies and challenges
  • Demonstrate continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service
  • Develop and implements programs, policies, and procedures for the facility
  • Assist the General Manager in the oversight of the facility’s contract service partners (food & beverage and parking)
  • Develop or directs the development and preparation of comprehensive management reports and manuals (i.e. Operations Manual, Event Handbook, Annual Report, Annual Emissions Reporting, Annual Insurance Evaluations, Fire Code Rules & Regulations, etc…)
  • Participate and lead various interdepartmental project groups, special projects, and task forces
  • Conduct a variety of organizational studies, investigations, and operational studies; recommend modifications to programs, policies, and procedures as appropriate
  • Represent the General Manager as needed at various meetings.
  • Establish and maintain effective working relationships with staff, facility stakeholders and facility users
  • Perform other duties as assigned.



  • Minimum of seven 7 years of increasingly responsible experience in professional public assembly facility operations management including a minimum of 5 years of managerial responsibility
  • Bachelor’s Degree or better from an accredited college/university in a closely-related field such Sports Administration/Management, Facility Management, Business Administration, Public Administration, etc.
  • Experience employing modern management methods, long range planning, principles of budgeting, and leadership skills
  • Working knowledge of event services, safety and security, facility maintenance and housekeeping, finance and human resources.
  • Experience in contract development and negotiations.
  • Ability to lead and promote a customer-focused work place
  • Familiarity with EEOC, FLSA, OSHA, ADA and other employment regulations.
  • Exceptional verbal and written communication skills in the English language





Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed

Connect With Us!

Not ready to apply? Connect with us for general consideration.