Comcast Spectacor

  • Loading Dock Manager

    Location US-FL-Miami Beach
    Job ID
    2018-3401
    Group
    Spectra - Venue Management
    Location Name
    Spectra VM - Miami Beach Convention Center
    Category
    Operations
    Type
    Regular Full-Time
  • Overview

    This position is responsible for overall leadership, planning, administration, and management of the MBCC dock operations and logistics. The Loading Dock Manager will be focused on delivering the highest level of customer service, while maximizing efficiencies, to ensure safe and efficient operation of the loading docks and marshalling yards.  The Loading Dock Manager will work with internal MBCC departments, clients, exhibitors, vendors, and contract partners, as directed.  The Loading Dock Manager ensures there is a coordinated effort in preparation for and execution of the move in/out of each event, in compliance with MBCC policies.  The Dock Manager is also responsible for managing the Waste Management and the Sustainability Program.

    Responsibilities

    • Provides leadership, direction, and order to the loading dock activities at the MBCC.
    • Plans, coordinates and supervises shipping and receiving schedules.
    • Responsible for the accurate tracking of all materials received at the loading docks, ensuring they are properly delivered to appropriate parties and received.
    • Assigns bays to incoming and outgoing vehicles on the basis of delivery and departure times, as specified.
    • Maintains relationships with all contractors to ensure all personnel are aware of and adhering to facility policies and applicable laws.
    • Reviews and approves all Marshalling plans, in collaboration with the Public Safety Department, ensuring all plans comply with the MBCC’s policies and appropriate personnel are scheduled.
    • Works in collaboration with the Event Managers and Public Safety Department to review all “Special Requests” relating to equipment storage or other adjustments to the Marshalling plan.
    • Responsible for the oversight and management of loading dock logistics, ensuring the efficient operation for all areas of responsibility, including product, people and machinery.
    • Produces anticipated schedule of loading dock activities each week and coordinates with appropriate departments and contractors regarding space availability and scheduling of personnel.
    • Collaborates with appropriate MBCC personnel to establish a regular maintenance schedule for all loading docks and associated equipment, to maintain a safe, secure and clean environment.
    • Evaluates new technologies and “best practices” to facilitate the movement of goods/ freight and makes recommendations regarding equipment lifecycle, management, and replacement.
    • Manages the MBCC’s Waste Management and the Sustainability Program.
    • Other duties as assigned

    Supervisory Responsibilities:

    Oversees the work of Loading Dock personnel, to ensure efficient and safe movement of materials from dock.

    Qualifications

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

     

    Education & Experience:

    • Some college work preferred; however, relevant experience can substitute for college work.
    • 3-5 year’s relevant work experience in shipping/ receiving/ logistics/ operations strongly preferred.
    • Working knowledge of the principles of facility management, services and equipment for a similar facility.
    • Previous experience in a public assembly facility in a similar position, highly desirable.

    Skills & Abilities:

    • Must possess strong leadership skills with an ability to work in a customer-focused environment.
    • Must possess the ability to work independently and thrive in a constantly changing environment.
    • A team-player who is energetic and forward thinking with strong analytical skills, good judgment, and a strong operational focus.
    • A well-organized individual who can relate to people at all levels of the an organization, possesses excellent communication skills, strong negotiation and decision making skills, good judgment, an ability to multi-task, and is committed to the MBCC’s mission of delivering superior customer service.
    • The work schedule for this position fluctuates based upon the needs of a particular event or project, which would require the ability to work a flexible schedule including late nights, early mornings, long days, weekends and holidays.
    • Perform all duties in a professional productive manner with the aim of delivering a superior level of customer service to ensure a successful event and experience for the client.
    • Bilingual skills English/Spanish required.

    Computer Skills:

    • To perform this job successfully, an individual should have knowledge of Microsoft Word, Microsoft Excel and be internet proficient. Knowledge of event industry software, such as Concentric or Ungerboeck is a plus

    Physical Demands:

    • These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the Loading Dock Manager Job. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions of the Loading Dock Manager Job
    • While performing the responsibilities of the Loading Dock Manager, the employee is regularly required to  reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds. The employee is constantly required to exert various types of physical exertion, such as prolonged walking, standing, reaching, bending, kneeling, and lifting. Vision abilities required by this job include close vision.

     

    WORKING CONDITIONS:

    • While performing the responsibilities of the Loading Dock Manager, these work environment characteristics are representative of the environment the Loading Dock Manager will encounter. Reasonable accommodations may be made to enable people with disabilities to perform the essential functions of the Loading Dock Manager Job.
    • The Loading Dock Manager works in indoor and outdoor work settings with mild to adverse exposure to environmental hazards.  The incumbent must be able to climb stairs and ladders and walk long distances to access all areas of the facility. The noise level in the work environment is usually mild to loud. Incumbents in this position work in varying settings and will be subject to noise and atmospheric conditions such as fumes, odor, dust, etc.

     

     

    SPECTRA IS AN EQUAL OPPORTUNITY EMPLOYMENT EMPLOYER

     

     

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