Comcast Spectacor

  • Lead Catering Steward (Part Time)

    Location US-IA-Des Moines
    Job ID
    Spectra - Food Services & Hospitality
    Location Name
    Spectra FH - Iowa Events Center & Wells Fargo Arena
    Catering/Banquet/Event Sales
    Regular Part-Time
  • Overview

    The Lead Catering Steward provides direction and supervision to hourly back of house staff, as directed by Catering Manager or Executive Steward. Responsible for all back of house areas being set and ready prior to events.  The Lead Catering Steward will assist in pulling and staging all equipment prior to set-up, during the event and during clean-up.  All catering equipment will be maintained, stored and inventoried. Assist in other areas of Catering as required. The employee must maintain excellent attendance and be available to work events as scheduled per business need. 


    • Provides direction and supervision to hourly back of house staff, as directed by Catering Manager or Executive Steward, following a written Banquet Event Order (BEO) and event timeline
    • Maintains communication with manager on duty
    • Place clean dishes, utensils or equipment in proper storage areas
    • Assist catering staff with buffet sets and break down as needed
    • Reporting equipment damage and/or repairs to manager
    • Assist in keeping dock areas clean and organized
    • Deliver food to function area as assigned
    • Sort and remove trash or compost and clean after usage
    • Sweep and/or scrub all floors in the back of house area
    • Clean up spills and/or breakage on the event floor
    • Maintains a positive and compliant employee relations climate
    • Ensures compliance with health, sanitation, safety and employment regulations by clearly communicating standards and procedures to all staff
    • Maintain a clean and organized back of house areas for the food and beverage operation



    • Past experience working in a kitchen, building maintenance, or banquet facility preferred.
    • Ability to read BEOs
    • Ability to positively communicate and create a productive work climate with other co-workers & managers
    • Detail-oriented, ability to multi-task and effectively prioritize in a continuously changing event environment.
    • Ability to take initiative on tasks with little supervision as well as work with a team.
    • Ability to give direction to other back of house staff.
    • Ability to work a flexible event based schedule including nights, weekends and long hours.





    The intellectual/social, physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Intellectual/Social demands:

    While performing duties of this job, the employee is frequently communicating with employees, co-workers, volunteers, management staff and guests in a clear, business like and respectful manner. Required to constantly multi-task between two or more tasks and prioritize between these tasks while working under time limits in moderate to high pressure situations.  This position requires constant attention to details following simple to complex (more than 3 steps) instructions, and concentration which frequently extends beyond 30 minutes at a time. Position requires frequent ability to work on a task independently and frequently work as a part of a team for a variety of tasks.  Ability to learn proper techniques for sanitation when working with or around food.  Ability to speak and read in English at an intermediate level.  Ability to handle cash with accuracy and responsibly.  This includes ability to calculate basic math functions including addition and subtraction, calculations of percentages.

    Physical demands:

    While performing duties of the job, the employee will constantly be required to grasp, fingering manipulation of product, feel, and lift up to six (6) catered meals on a tray. Employee will constantly push & lift food product and supplies.  Frequently requires employee to pull, climb, stoop, kneel to push carts of dishes, carts of food, move tables, and reach supplies.  Exposure to hot plates, dishes and beverages.  Exposure to wet floors..  Vision requires ability to constantly adjust focus to see long distances, peripheral vision and close vision to read instructions. Ability to frequently hear communication of others is a loud event environment. Constant standing, walking and moving about a large event facility is required. Employees exert up to 75 pounds of force occasionally, lift up to 50 pounds frequently.

    Work environment:

    The duties of this position are performed primarily indoors. Exposure to loud environment including frequently communicating with guests in a loud environment, working around loud food production machinery and working in crowded workspaces and crowded events with 1000 guests or more. Employees will frequently work on tasks independently or on large or small teams.











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