Comcast Spectacor

  • Operations Manager

    Location US-IA-Sioux City
    Job ID
    2018-3460
    Group
    Spectra - Venue Management
    Location Name
    Spectra VM - Tyson Events Center
    Category
    Operations
    Type
    Regular Full-Time
  • Overview

    Under the direction of the Director of Operations, the Operations Manager provides direct supervision to Operations team, specifically in the areas of housekeeping, room sets and convention services of the Tyson Events Center and Orpheum Theatre.

    Responsibilities

    • Assists Director of Operations in the overall daily operation and maintenance of the facilities.  
    • Plan, direct, coordinate, and review the work plan for all event changeovers; meet with staff to identify and resolve problems; assign work activities, projects and programs; monitor work flow; review and evaluate work products, methods and procedures;
    • Select, train, motivate and evaluate staff; provide or coordinate staff training; work with employees to correct deficiencies; implement discipline and termination procedures.
    • Coordinate, and review the work plan for changeover, facility maintenance and operations; meet with staff to identify and resolve problems; assign work activities, projects and programs; monitor work flow; review and evaluate work products, methods and procedures.
    • Participate in the development and administration of the Operations budget; forecast of additional funds needed for staffing, equipment, materials, and supplies; monitor and approve expenditures; implement adjustments as necessary.
    • Coordinate facility arrangements and monitor the work of contractors; reporting any concerns to Director immediately
    • Ensure staff is working safely, efficiently and are aware of proper safety guidelines
    • Order supplies and materials for maintenance programs within budget guidelines; receive and maintain supplies.
    • Maintain hazardous materials communication program, material safety data sheets and required records and permits; maintain knowledge of changes in pertinent Federal, State and Local regulations.
    • Develop and maintain an accurate record keeping system.

    Qualifications

    • Minimum of three (3) years’ experience in an operations position in arena, convention center or public assembly facility with knowledge of set up/housekeeping and event coordination including progressive supervisory responsibility.
    • Bachelor’s degree from accredited college/university in a related field (Facility Management, Engineering, Sports Management, etc.) preferred; High School Diploma (or equivalent) required.
    • Familiarity with OSHA requirements
    • Strong interpersonal skills required; including excellent verbal and written communication skills in the English language
    • Self-motivated with excellent organizational skills
    • Strong verbal and written communication skills in the English language
    • Must be able to work a flexible schedule including, early mornings, evenings, weekends, holidays and extended number of consecutive days.

    Intellectual/Social, Physical Demands and Work Environment:

    The intellectual/social, physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

     

    Intellectual/Social demands:

    • While performing the essential functions of this job, the employee is continuously asked to multi-task under time limits. Position requires constant attention to precise details and accuracy of specified standards including: following simple to complex (more than 3 steps) instructions, and concentration which frequently extends beyond 30 minutes at a time. Employees in this role will constantly be in leadership role; this requires directing others either verbally or in writing to complete tasks in prescribed time frame.  This position also requires constant use of interpersonal skills including: ability to direct/motivate/inform staff and foster collaboration, being able to recognize and resolve conflicts, being able to openly communicate in writing and verbally with clients.

    Physical demands:

    • While performing the essential functions of the job, the employee constantly operates a computer and other office devices such telephones, copy machines, fax machines, etc; occasionally moves about inside the office to access storage areas, cabinets and office machinery; constantly moves about the arena and event sites before, during and after events to service clients and supervise staff; constantly communicates via radio/walkie, telephone, email and/or in-person with others to exchange accurate information. Employee may occasionally lift and/or move up to 50 pounds.  As business, maintenance, operations or emergency situations require, employee may sporadically assist in lift/move 100 lbs. or more.

    Work environment:

    • The duties of this position are performed indoors and occasionally outdoors in the weather conditions prevalent at the time. The noise level in the work environments is usually moderate to loud during events and minimal during non-even times.

     

     

    SPECTRA IS AN EQUAL OPPORTUNITY EMPLOYMENT EMPLOYER

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