Comcast Spectacor

  • Lead Supervisor (Part-Time)

    Location US-GA-Sandy Springs
    Job ID
    Spectra - Food Services & Hospitality
    Location Name
    Spectra VM - Sandy Springs City Center
    Food/Beverage Management
    Regular Part-Time
  • Overview


    The Food & Beverage Lead Supervisor is responsible for overseeing the execution\service of catering events, CityBar., & Concessions. The Food & Beverage Lead Supervisor must be personable and able to work in an ever- changing fast-paced environment.  The Food & Beverage Lead Supervisor will be responsible for training and developing all service staff.  


    The Food & Beverage Lead Supervisor must maintain excellent attendance and be available to work events per business need.





    Essential Turning Guests into Ambassadors Responsibilities and Accountabilities

    • Seeks ways to enhance the guest experience in unexpected ways.
    • Knows and lives Spectra’s mission every day through service, teamwork, continuous improvement, change, and fun.
    • Maintains consistency in attitude and behaviour, exceeding expectations.
    • Approaches all tasks with a “can-do” attitude, understanding that there is no other kind of attitude.
    • Notices and accurately interprets what clients are feeling, based on their words, tone of voice, expressions, and other nonverbal behaviour.
    • Presents a cheerful, positive manner.
    • Takes ownership and sees the guest’s need through from beginning to end.
    • Exercises appropriate judgment in handling guest situations.
    • Responds in a positive manner with alternative solutions when a guest’s initial request is not possible.
    • Shows initiative and takes action with an appropriate level of independence

    Essential Job Functions:

    • Ensuring a unique and genuine guest experience by empowering staff to resolve issues, while acting as a supportive and active leader who will manage situations as they evolve
    • Understanding, adhering to and executing all Spectra operational policies + procedures, standards and training programs
    • Assist with the overall management of restaurant Food and Beverage operations including: interviewing, hiring, scheduling, ordering, inventory, labor costs and equipment maintenance.
    • Ensure legal, efficient, professional and profitable operation of the venue.
    • Conflict resolution; last-resort mediation; arbitration and labor negotiations, when applicable.
    • Responsible for observing guests to respond to any additional requests and determine when the meal has been completed.
    • Responsible for completion and updating of administrative paperwork associated with events, i.e. diagrams, timelines and side-work assignments.
    • Be able to identify ingredients or explains how various items on the menu are prepared.
    • Responsible for observing guests to respond to any additional requests and determine before, during or after the served meal.
    • Maintains sanitation, health and safety standards in work areas.
    • Responsible for recognizing guests that are visibly intoxicated and taking action to cut off alcohol to such individuals.
    • Leads F&B team with projects including training, inventory and special events.
    • Practices excellent Human Resources skills regarding employee relations, corrective action, coaching and counseling employees and completes all necessary HR related paperwork.
    • Maintaining a strong focus on achieving and/or exceeding revenue targets, within acceptable labor cost and service standard parameters
    • Program and maintain the point of sale system to ensure accurate financial reporting, tracking of accountability, and commodity levels by location.
    • All other duties as assigned by the Director of Food & Beverage




    Knowledge, Skills and Abilities:

    • Capable of operating in Microsoft Office applications including: Excel, Word, PowerPoint.
    • Ability to supervise the work of others.
    • Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, business-like and respectful manner which focuses on generating a positive, enthusiastic and cooperative work environment.
    • Ability to speak, read and write in English.
    • Ability to work well in a team-oriented, fast-paced, event-driven environment.
    • Possess valid food handling certificate or alcohol service permit if required by state or federal regulations.
    • Ability to handle cash accurately and responsibly.
    • Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages) as they relate to POS cash/credit transactions, cash reconciliation and product inventory.

    Education, Qualifications and Experience:

    • 2 year degree in Business Management or Hospitality preferred but will consider relevant work experience.
    • Experience working in a management capacity in a high volume fast-paced restaurant or catering environment.













    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed

    Connect With Us!

    Not ready to apply? Connect with us for general consideration.