Comcast Spectacor

  • Catering Manager

    Location US-FL-Tallahassee
    Job ID
    2018-3488
    Group
    Spectra - Venue Management
    Location Name
    Spectra VM - Donald L Tucker Civic Center (Florida State U)
    Category
    Catering/Banquet/Event Sales
  • Overview

    Responsible for managing Food and Beverage events, to include but not limited to Catering, Suites and Restaurant operations. Communicate with the Client to ensure that contract terms are performed. Plan, organize, and control events within the facility as assigned and monitor the logistical interfacing of these events. Duties will include event management tasks after events are booked through their conclusion.

    Responsibilities

    • Market the civic center to all potential F&B clients: Identify targets, make solicitation; conduct facility tours; answers questions and provides information regarding facility services, policies and procedures; and promote the benefits of the Civic Center F+B Department.
    • Negotiate BEO with event Managers: Assess client needs; recommend appropriate services/technical capabilities; prepare estimate; initiate all correspondence.
    • Manage event on site: Finalize lessee requirements; prepare work orders; recommend staffing levels; schedule staff; functionally supervise Food & Beverage, Security, Parking, Operations and Guest Services personnel
    • Ensure compliance with safety, fire and health codes
    • Troubleshoot during events: make decisions regarding last minute adjustments and impact on contract; liaison with client, resolve customer services issues
    • Acts as Event Manager/Manager on Duty as needed

    Qualifications

    • Two to four years of increasingly responsible event management experience preferably in a convention center or a major hotel.
    • Possession of, or ability to obtain a valid drivers’ license
    • Nationally recognized, advanced food service sanitation training course certification.
    • Possess valid Food Handlers certificate and Alcohol Service Permit if required by state or local government’
    • A Bachelor’s degree from an accredited college or university with major course works in marketing, business administration, or a related field, or a combination of education and experience.
    • Ability to work a flexible schedule including nights, weekends, and holidays
    • Communicate clearly and concisely in the English language, both orally and in writing
    • Possession of, or ability to obtain a current CPR certificate
    • Possession of, or ability to obtain a valid drivers’ license

    Special Knowledge Of:

    • Ability to multitask, organized, and focused on customer service.
    • Procedures, methods, and techniques of marketing and sales.
    • Modern office methods, procedures, and equipment.
    • Events scheduling and booking procedures.
    • Accurate financial reporting.
    • Food, beverage, and hospitality practices.
    • Proficient knowledge of Word, Excel, Outlook and PowerPoint; training on industry specific software will be provided.
    • Able to perceive the needs of facility tenants…be proactive, not reactive.
    • Knowledge of operating procedures of a public assembly facility.
    • Knowledge of audio‑visual equipment and its uses.
    • Terminology used in the convention, trade show, and entertainment industry.
    • Principles and methods of setting up and tearing down events and of the housekeeping/cleaning techniques of a large public facility, exhibiting, and show utilities (i.e., special lighting, booth wiring, compressed air, etc.)

    Physical Demands:

    While performing duties of this job, employee is occasionally required to stand, walk; sit; use hands to finger, handle or feel objects, tools or controls; reach within hands and arms; talk and hear. Employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

     

    Work EEnvironment:

    The essential functions of this position are performed indoors and occasionally outdoors in the weather conditions prevalent at the time. The noise level in the work environments is usually moderate to loud during events and minimal during non-event times.

     

    ACCOUNTABILITIES:

    Organizes and supervises all event details and activities to ensure timeliness, cost effectiveness and ultimate customer satisfaction

     

     

     

    SPECTRA IS AN EQUAL OPPORTUNITY EMPLOYMENT EMPLOYER

     

     

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