The Concessions Manager (CM) is responsible for the effective management and running of venue concessions operations including event planning support, scheduling, food preparation and production, inventory, cash control, compliance with alcohol service polices, cleaning, safety, guest service, employee/volunteer training and supervision, troubleshooting, closing duties, and any other tasks assigned by the director.
The Concessions Manager will provide oversight and resolution responsibility for employee performance issues. The Concessions Manager must provide a high level of event oversight, technical proficiency and operational/personnel support to ensure the smooth running of any assigned event. A critical function of the CM will be to actively mentor, train and help employees and volunteers meet company quality standards, and to promote a positive, enthusiastic and cooperative work environment. The CM will ensure that the part-time staff receives training, as well as coordinating and presenting the skills training module to NPO volunteers.
This is a key position for the effective and profitable operation of the business. The employee must maintain excellent attendance and be available to work a variable event-driven schedule which to evenings and weekends. Open availability, professional presentation, outstanding interpersonal skills, self-direction and strong technical (computer and POS) aptitude required.
Knowledge, Skills and Abilities:
Education and Experience:
SPECTRA IS AN EQUAL OPPORTUNITY EMPLOYMENT EMPLOYER