Comcast Spectacor

  • Concessions Supervisor (Seasonal)

    Location US-CT-Hartford
    Job ID
    2018-3671
    Group
    Spectra - Food Services & Hospitality
    Location Name
    Spectra FH - XL Center
    Category
    Food/Beverage Management
    Type
    Seasonal
  • Overview

    Responsible for various aspects of event set-up, execution and closing procedures.

    This includes but is not limited to receiving deliveries, stocking concessions locations, point of sale setup and troubleshooting, food preparation and production, inventory handling and control, compliance with alcohol service policies, cleaning, safety, guest service, employee/volunteer supervision, and closing duties.

    Start: July/August   End: April/May

     

    Responsibilities

    • Responsible for ensuring set-up of all concession locations within assigned sector has been completed prior to doors. Set-up duties include: verifying opening inventory; assigning duties to concession workers (employee/volunteer); ensuring cleanliness and sanitation standards are met; verifying that location is clean and all equipment is operational, and that dispensing equipment has been tested; ascertain levels of food production based upon projected guest attendance has been met.
    • Monitor alcohol service throughout event to ensure 100% compliance with venue Alcohol Service policy. Report any alcohol service or compliance issues to MOD immediately. Responsible for relaying designated alcohol service cut-off times to assigned locations and enforcing deadline.
    • Responsible for ensuring effective operation of location during event: monitors inventory/product levels, anticipates extra stock/product,
    • Ensure event staff and volunteers are aware of work place expectations; provide on-going assistance and mentoring to event staff and volunteers; promote a positive, enthusiastic and cooperative workplace environment by working side-by-side with staff and volunteers; reinforce procedures and practices through repetition; lead by example and provide on-going constructive feedback.
    • Report disciplinary issues, accidents, incidents, illnesses or serious performance issues to Concession Manager immediately. The Concession Supervisor is responsible for supporting staff and volunteers through mentoring and training.
    • Oversee closing of locations in assigned sector; ensure location, equipment and utensils are clean; product is properly stored properly.
    • Responsible for providing limited direct supervision to game day staff. Able and willing to cover the function of any open position to assure location is fully operational and company standards of speed of service and guest satisfaction are met; hands-on supervision includes the ability and willingness to assist with cleaning, if required.
    • Must show demonstrated ability to meet the company standard for excellent attendance.

    Qualifications

    • Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, business-like and respectful manner which focuses on generating a positive, enthusiastic and cooperative work environment.
    • Ability to speak, read and write in English.
    • Ability to work well in a team-oriented, fast-paced, event-driven environment.
    • Ability to become familiar with all existing concessions locations (geographical location, equipment, evacuation procedures, adjacent employee and guest areas, and facility access.
    • Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages) as they relate to POS cash/credit transactions, cash reconciliation and product inventory.
    • Ability to handle cash accurately and responsibly.
    • Ability to work long hours on your feet and handle the physical demands such as moving equipment or handing product up to and occasionally exceeding 50 pounds

    Education:

    • High School Diploma or equivalent

     

     

    SPECTRA IS AN EQUAL OPPORTUNITY EMPLOYMENT EMPLOYER

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