Comcast Spectacor

  • Warehouse Supervisor

    Location US-GA-Macon
    Job ID
    2018-3711
    Group
    Spectra - Venue Management
    Location Name
    Spectra VM - Macon Centreplex
    Category
    Operations
    Type
    Regular Full-Time
  • Overview

    The Warehouse Supervisor is responsible for the effective supervision and running of venue distribution/warehouse operations including inventory, receiving, clean-up, transfers and equipment maintenance. The Warehouse Supervisor must provide a high level of event oversight, technical proficiency and operational/personnel support to ensure the smooth running of (or preparation for) any assigned event.  The Warehouse Supervisor will actively supervise, coach, counsel, direct, train and mentor employees in meeting company quality standards, and will independently initiate and authorize all employment actions such as hiring, termination, suspension, discipline, promotion and transfer.  The Warehouse Supervisor will actively and independently manage all aspects of employee relations to ensure a positive, harmonious, compliant and cooperative work environment.

     

    This is a key position for the effective and profitable operation of the business. The employee must maintain excellent attendance and be available to work a variable event-driven schedule which includes evenings and weekends.  Open availability, professional presentation, outstanding interpersonal skills, self-direction and strong management and independent decision-making skills are required. 

    Responsibilities

    • Responsible for product receiving and distribution control for the venue.
    • Ensure that established procedures for receiving dockets and perpetual inventory are maintained; report any deviation to the Concessions Manager and/ or F&B Director.
    • Maintain and manage sanitation and organizational systems of all warehouse storage areas.
    • Willing and available to assist with Premium Services or Concessions event operations as directed by the Concessions Manager and the F&B Director.
    • Provide direction to part-time warehouse staff to ensure all established lay-ins are completed for each event, in addition to requisitioning during events, post-event break down, warehouse returns, equipment storage, sanitation and maintenance.
    • Responsible for ensuring that purchase order system is adhered to for all orders received at each warehouse; verify proper specification, size, quantity, etc. of goods received; supervise proper labeling, dating and stocking of supplies.
    • Oversee and ensure that appropriate stocking levels are met for each event; rotate and maintain integrity of product.
    • Ensure proper transfer process of product between locations, including follow-up documentation.
    • Perform routine maintenance checks; responsible for concession and utility equipment cleaning and maintenance: portable equipment, carts, floors, refrigeration, and lighting. Ensure manifested equipment is in location.
    • Conduct walk through of the commissary, warehouse and storage areas after the completion of the day to ensure all areas are clean.
    • Oversee daily operation as either opening or closing manager on duty.
    • Assist Concessions Manager with daily/weekly/monthly duties when needed.

    Qualifications

    • Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, professional and courteous manner which fosters a positive, enthusiastic and cooperative work environment.
    • Ability to make sound business/operations decisions (i.e. regarding employee placement, staffing adjustments, and/or respond to technical, product or equipment challenges during an event) quickly and under pressure.
    • Ability to speak, read, and write in English.
    • Solid working knowledge of computer applications: Microsoft office, POS systems, timekeeping system.
    • Ability to work well in a team-oriented, fast-paced, event-driven environment.
    • Possess a thorough working knowledge of all existing concessions locations: geographical location, equipment, evacuation procedures, adjacent employee and guest areas, and facility access.
    • Possess valid Food Handlers certificate and Alcohol Service Permit if required by Provincial or local government.
    • Possess thorough working knowledge of all applicable sanitation requirements, food preparation guidelines, alcohol service policies, safety standards, etc. pertaining to Spectra and venue concession operations.
    • Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages) as they relate to POS cash/credit transactions, cash reconciliation and product inventory.
    • Ability to handle cash accurately and responsibly.
    • Ability to consistently adhere to the highest standards of integrity, professionalism, ethics and confidentiality.

     

    Education and Experience:

    • Associates Degree or equivalent.
    • Minimum 2 years foodservice / hospitality experience; similar venue experience a plus.
    • Minimum 2 years warehouse/ distribution and/ or supervisory experience a plus.
    • Forklift certification a plus.
    • Food Handler certification, or able to be certified within 90 days.
    • Alcohol Service certification, or able to be certified within 90 days.
    • Bypass POS a plus.

     

    Physical Dimensions:

     

    Performing the duties of this position involves extensive and continuous standing and walking. Routine activities require the employee to be able to reach with hands and arms, sit, walk, stoop, kneel, crouch and crawl.  The employee is frequently required to lift up to 50 pounds.  The vision requirements include the ability to adjust focus, peripheral vision and close vision.

     

     

    Working Conditions & Hazards

     

    • Exposed to weather and non-weather related cold temperatures;
    • Wet and slippery floors
    • Extreme hot surfaces
    • Pinch points and tight working spaces throughout the building
    • Exposed to high noise levels

     

     

     

     

    SPECTRA IS AN EQUAL OPPORTUNITY EMPLOYMENT EMPLOYER.

     

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