Comcast Spectacor

  • Guest Experience Intern (Fall 2018)

    Location US-PA-Philadelphia
    Job ID
    2018-3712
    Group
    Wells Fargo Center
    Location Name
    Wells Fargo Center
    Category
    Other
    Type
    Intern
  • Responsibilities

    • Learn and coordinate all reward and recognition programs for event staff such as Employee of the Month and the GREAT! Experience Program
    • Coordinate employee appreciation events and giveaways
    • Work some event nights/weekends to manage guest experience elements
    • Evaluate and organize post event survey and secret shopper data
    • Assist in booking live game day entertainment
    • Assist in managing Lost & Found inventory and retrieval process
    • Research latest industry trends
    • Other duties as assigned

    Qualifications

    • Open to college juniors, seniors and graduate students studying in a related major
    • Internship is paid however housing arrangements/transportation are the responsibility of the Intern
    • Must have a 3.0 G.P.A. or higher
    • Proficient with Microsoft Office applications – Outlook, Excel, Word and PowerPoint
    • Strong verbal and written communication skills with a commitment to providing superior customer service
    • Must be able to keep up in fast-paced environment, customer service orientated and professional, and able to participate during normal business hours, nights, weekends, and holidays as based on the event calendar




      COMCAST SPECTACOR IS AN EQUAL OPPORTUNITY EMPLOYMENT EMPLOYER


     

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