Comcast Spectacor

  • Operations Manager

    Location US-ND-Grand Forks
    Job ID
    Spectra - Venue Management
    Location Name
    Spectra VM - Alerus Center
    Regular Full-Time
  • Overview

    Under the supervision of the Director of Operations, this position manages and coordinates the day-to-day operations of the facility (arena and exhibition hall/meeting rooms), including engineering, maintenance, set-up / changeovers, custodial/housekeeping and grounds keeping.  Provides overall administrative planning, direction, and policies to operating managers maintaining the highest quality service program to ensure client satisfaction.  Assists in the development and management of annual Operations Department budget.  Provides overall department management assistance to the Director of Operations.


    • Oversees daily operation and maintenance of the facility and all systems. This includes HVAC, sound, lighting, fire protection, life safety, workplace safety, communications, video boards, etc.
    • Schedules changeover supervisors, building mechanics, building services staff, etc.
    • Provide support and management oversite of Custodial services including daily cleaning, pre-event, event and post-event cleaning, day-to-day operations and PM programs.
    • Oversee the administration of all part time staff: Hire, train, evaluate, and motivate
    • Provide support and management oversite of the Operations department: event set-up and tear-down, i.e. basketball floor, stage risers, chairs, signs, etc.
    • Assists in negotiation and administration of contracts with outside vendors including pest control, scoreboard systems, seasonal landscaping, etc
    • Participate in the development and administration of the Operations Department budget; Forecasting of future funds needed for staffing, equipment, materials and supplies; monitor and approve expenditures.
    • Order supplies and materials for building supplies and maintenance within budget guidelines
    • Acts as co-liaison with University, City and State Services for numerous facility related functions (City Codes, Fire Safety Codes, Parking, Licenses, permits, etc.)
    • Responsible for Health & Safety compliance
    • Represents Operations Department in absence of Director of Operations
    • Other duties as assigned by Director of Operations


    • Bachelor’s/Technical degree from an accredited college/university/school preferred.
    • Minimum of five (3) years’ experience in facility operations management
    • Must show demonstrated knowledge of physical plant management, supervisory skills and experience in work crew supervision in facility operations
    • Ability to work event nights, weekends and holidays as required.
    • Knowledge of budget preparation and control.
    • Knowledge of OSHA requirements.









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