Comcast Spectacor

  • Brulee Catering Starbucks Barista

    Location US-PA-Philadelphia
    Job ID
    2018-3726
    Group
    Brulee Catering
    Location Name
    Brulee Catering
    Category
    Food/Beverage Management
    Type
    Regular Full-Time
  • Overview

    This position contributes to Starbucks success by providing legendary customer service to all customers. This job creates the Starbucks Experience for our customers by providing customers with prompt service, quality beverages and products, and maintaining a clean and comfortable store environment. Models and acts in accordance with Starbucks guiding principles.

    Responsibilities

    • Acts with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks.
    • Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team.
    • Anticipates customer and store needs by constantly evaluating environment and customers for cues.
    • Communicates information to manager so that the team can respond as necessary to create the Third Place environment during each shift.
    • Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.
    • Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager.
    • Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer. Discovers and responds to customer needs.
    • Follows Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift.
    • Maintains a clean and organized workspace so that partners can locate resources and product as needed.
    • Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products.
    • Recognizes and reinforces individual and team accomplishments by using existing organizational methods.
    • Maintains regular and punctual attendance

    Qualifications

    Basic Qualifications

    • Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
    • Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays
    • Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security, with or without reasonable accommodation
    • Engage with and understand our customers, including discovering and responding to customer needs through clear and pleasant communication
    • Prepare food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients
    • Available to perform many different tasks within the store during each shift



    Required Knowledge, Skills and Abilities

    • Ability to learn quickly
    • Ability to understand and carry out oral and written instructions and request clarification when needed
    • Strong interpersonal skills
    • Ability to work as part of a team
    • Ability to build relationships

     

    Starbucks Mission and Values

    OUR MISSION

    To inspire and nurture the human spirit – one person, one cup and one neighborhood at a time.

     

    OUR VALUES

     

    With our people, our coffee and our customers at our core, we live these values:

    • Creating a culture of warmth and belonging, where everyone is welcome
    • Acting with courage, challenging the status quo and finding new ways to grow our company and each other
    • Being present, connecting with transparency, dignity and respect
    • Delivering our very best in all we do, holding ourselves accountable for results

    We are performance driven, through the lens of humanity.

     

     

     

     

     

     

     

    SPECTRA IS AN EQUAL OPPORTUNITY EMPLOYMENT EMPLOYER

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