The Beverage Manager is responsible for managing all activities of the beverage function for the venue. This position will be accountable for identifying, evaluating and developing strategies to increase revenue and guest satisfaction within the beverage services provided at the venue. The Beverage Manager must provide a high level of event oversight, technical proficiency and operational/personnel support to ensure the smooth operation of any assigned event.
The Beverage Manager will actively supervise, coach, counsel, direct, train and mentor employees in meeting company quality standards, and will independently initiate and authorize all employment actions such as hiring, termination, suspension, discipline, promotion and transfer. The Beverage Manager will provide oversight and resolution responsibility for employee performance issues. The Beverage Manager will actively and independently manage all aspects of employee relations to ensure a positive, harmonious, compliant and cooperative work environment.
The Beverage Manager will assist the Catering / Concessions Departments with the effective management and running of venue catering / concessions operations including event planning support, scheduling, inventory, cash control, compliance with alcohol service polices, cleaning, safety, guest service, employee/volunteer training and supervision, troubleshooting, closing duties, and any other tasks assigned by the GM or AGM.
This is a key position for the effective and profitable operation of the business. The employee must maintain excellent attendance and be available to work a variable full-time event-driven schedule, which extends to evenings and weekends. Open availability, professional presentation, outstanding interpersonal skills, self-direction and strong technical (computer and POS) aptitude required.
Knowledge, Skills and Abilities:
Education and Experience:
Performing the duties of this position involves extensive and continuous standing and walking. The Beverage Manager is present on the concourse for much of the event, in addition to pre- and post-event. Routine activities require the employee to be able to reach with hands and arms, sit, walk, stoop, kneel, crouch and crawl. The employee is frequently required to lift up to 50 pounds. The vision requirements include the ability to adjust focus, peripheral vision and close vision.
SPECTRA IS AN EQUAL OPPORTUNITY EMPLOYMENT EMPLOYER.