Comcast Spectacor

  • Recruitment Coordinator

    Location US-IA-Des Moines
    Job ID
    Spectra - Food Services & Hospitality
    Location Name
    Spectra FH - Iowa Events Center & Wells Fargo Arena
    Human Resources
    Regular Full-Time
  • Overview

    The Recruitment Coordinator is responsible for a full range of recruitment, administrative functions and onboarding as it relates to new hourly employees and recruitment of non-profit organizations (NPOs) for Spectra Food Service & Hospitality at Iowa Events Center. Position is responsible for constant communication and collaboration with key managers in the areas of catering, culinary, arena premium level, and concessions to identify and fulfill staffing needs. Position will actively recruit applicants for regular part-time employment and recruit non-profit organizations. Requires frequent communication with key managers on applicants, conduct prescreen phone calls / interviews, and schedule interviews with respective manager. Work closely with key managers on their hiring selections and facilitate background checks, required filing, onboarding paperwork, orientation and training. Actively manage the onboarding of new NPOs. This individual must maintain excellent attendance and may perform other support duties as assigned by the DFB or managers.


    • Recruit, pre-screen interview and onboard new part-time employees in accordance with local state and federal laws, the Spectra Food Services & Hospitality Handbook, company best practices, and as directed by management & Human Resources.
    • Communicate frequently with management on staffing needs, temporary staff requirements, and other areas to ensure all Food & Beverage areas are staffed appropriately and functional.
    • Attend company meetings to stay up to date on departmental updates and company needs.
    • Make conditional job offers to part time employees, at the direction the respective managers.
    • Effectively manage all administrative functions related to the handling of new hire paperwork including following state/federal laws and Spectra practices, making files, and creating an organized environment.
    • Provide a full range of administrative services to Food Service as it relates to active and terminated employee paperwork, employee transfers, employee rate changes, etc.; always handling private employee information with strict confidentiality.
    • Actively answer future or current employee questions as is relates to making changes to their personal information, tax information, hiring processes, training needs, etc.
    • Research and attend recruitment / networking opportunities in the community as directed. Coordinate and administer on-site job fairs as directed; including all administrative functions related to organizing job fairs.
    • Work closely with Human Resources on recruitment advertising, job fairs, interviews, recruitment, onboarding and other administrative Human Resource functions as directed.
    • Requires advanced computer skills in a Windows format to use company online application system, post openings online, MS Outlook, Word & Excel. Advanced use of the English language verbally and in writing.
    • Strict attention to detail as it relates to executing new hire paperwork, entering hiring information, posting open positions and other written communications.
    • Provide administrative support to the Concessions Dept. in the following areas, but not limited to, creating departmental signage, maintains accurate files for each volunteer group, including annual Concessions Training and mandatory TEAM training.
    • Assist and lead Concessions training as directed.
    • Provide support to the Concessions Department as directed including NPO check-in at the Arena.
    • Prepares and distributes calendar of volunteer job assignments and monitors compliance by volunteers.
    • Provide support on-site at Arena functions as directed.




    • High school diploma or equivalent.
    • Associates or Bachelor’s degree in Business, Human Resources, Hospitality Management or other similar field with six-months or more experience in human resources, recruitment, hospitality management, or related position. Degree requirement may be substituted for four or more years’ experience in human resources, recruitment, hospitality management, food & beverage management or related position.
    • Experience with interviewing and hiring process preferred.
    • Familiarity with state/federal regulations regarding recruitment, interviewing & hiring new employees.
    • Excellent communication & interpersonal skills and ability to work in a fast-paced event driven environment.
    • Advanced computer skills in a Windows format with experience in MS Word, Excel & Outlook, Internet Explorer, and web-based data entry.
    • Consistent and reliable attention to detail, data entry and effectively prioritize many tasks.
    • Adhere to the highest standards of ethics, integrity, professionalism, sensitivity, confidentiality.
    • Communicate with many departments quickly, effectively and efficiently to provide support.
    • Foster a positive and harmonious work environment with all co-workers, members of management, NPOs, clients and guests. Ability to collaborate and effectively communicate with many personalities, individuals, departments, gaining understanding individual management communication needs/requirements.
    • Ability to work a flexible schedule as required for onboarding, training or NPO check-in.


    • The intellectual/social, physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Intellectual/Social demands:

    • While performing duties of this job, the employee is constantly required to multi-task and prioritize work. Position requires constant attention to complex details and accuracy of specified standards of work including: following simple to complex (more than 3 steps) instructions, and concentration which frequently extends beyond 30 minutes at a time. Position requires constant use of excellent interpersonal, professional communication skills with applicants, co-workers, management and guests in-person, by phone & in writing. Requires maintaining a well-groomed professional appearance in accordance with the company dress code. Requires frequent ability to work on a task independently and constantly work as a part of a team for a variety of tasks. Ability to maintain a positive and productive attitude in high pressure situations. Ability to read and comprehend complex documents. Ability to learn new computer systems, effective typing skills, clear and concise speaking ability in the English language.

    Physical demands:

    • While performing duties of the job, the employee will constantly be required to grasp, fingering manipulation, and feeling while using basic office equipment such as a computer, phone, copy machine, fax machine, etc. Frequent exposure to a loud event based / arena environment. Employees will occasionally be required to lift up to 30 pounds, and push/pull up to 100 pounds to transport materials within the facility. Vision requires ability to constantly operate a computer or other office equipment by adjusting focus and ability read detailed material. Ability to frequently hear communication of others by phone, in person and in a loud event-based environment.

    Work environment:

    • The duties of this position are performed primarily indoors. The noise level in the work environment is occasionally moderate to loud depending on arena events, especially in situations involving live music or thousands of guests. Employees will be required to sit and use office equipment for long periods of time. Ability to move about a large facility is required.







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