Comcast Spectacor

  • Sales Manager

    Location US-TX-Beaumont
    Job ID
    2018-3776
    Group
    Spectra - Venue Management
    Location Name
    Spectra VM - Ford Park Entertainment Complex
    Category
    Ticket Sales
    Type
    Regular Full-Time
  • Overview

    The Sales Manager assists in assuring the overall success of the facility by soliciting and booking events for the association, government, and SMERF markets. Works with the client on negotiation of space and rates for proposals and contractual terms.  This position works closely with local CVB and hotel partners to secure long-term groups with room nights.

    Responsibilities

    • Meet specified goals and objectives for facility.
    • Promote the facility to all potential clients; conduct facility tours; answer questions and provide information regarding facility services, policies and procedures; and assist clients in finalizing booking arrangements.
    • Main Sales contact for all private events within assigned market.
    • Set appointments and make outside calls to potential clients.
    • Make required solicitation calls.
    • Research, identify and establish the appropriateness of events for the facility.
    • Attend Industry events and tradeshows.
    • Prepare proposals and license agreements.
    • Communicate clearly and concisely in all correspondence, both orally and written, to client
    • Provide assistance and staff support to the Director of Sales & Marketing.
    • Serve as a liaison with industry representatives, the general public, and other convention center departments and divisions.
    • Negotiate effectively with potential clients.
    • Establish and maintain effective working relationships with all stakeholders.
    • Provide excellent customer service assistance to internal and external clients.
    • Perform other duties as assigned.

    Qualifications

    • Two to four years of increasingly responsible sales experience, preferably in a convention center or a major hotel.
    • Experience in association market preferred.
    • Bachelor’s degree from an accredited college or university with major coursework in business administration, hotel and restaurant management, or a related field. A combination of education and experience may be substituted.
    • Ability to work a flexible schedule, as required.
    • Experience in public facility highly preferred.
    • Advanced computer proficiency and Microsoft products knowledge, to include: Excel, Word, Outlook, and PowerPoint. Training on industry software will be provided.
    • Multitask oriented, organized, and focused on customer service.
    • Knowledgeable in the procedures, methods, and techniques of sales.
    • Experience with event scheduling and booking procedures.
    • Accurate financial reporting and forecasting.
    • Knowledgeable in food, beverage, and hospitality practices.
    • Must be constantly aware of changing events, such as staff or supply shortages.

     

    Intellectual/Social demands:

    • The intellectual/social, physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    • While performing duties of this job, the employee is continuously asked to multi-task under time constraints. Position requires constant attention to precise details and accuracy of specified standards including: following simple to complex (more than three (3) steps) instructions, and concentration which frequently extends beyond 30 minutes at a time. This position also requires constant use of interpersonal skills including: ability to motivate and inform staff and foster collaboration, being able to recognize and resolve conflicts, being able to openly communicate clearly, and concisely in writing and verbally with clients.

     

    Physical demands:

    • While performing duties of this job, the employee will frequently operate a computer and other office devices such as calculators, telephones, copy machines, faxes, and printers. Employee will frequently move about inside and outside various areas of the facility and surrounding businesses to interact with internal/external clients. Employee must constantly communicate via telephone, email and in-person with others and exchange accurate information. Employee may occasionally be required due to business demands and event operations to lift and/or move up to 25 pounds.

    Work environment:

    • The duties of this position are performed primarily indoors in an office environment. The noise level in the work environment is usually minimal to moderate during non-event days and moderate to loud during event days.
    • Sales Calls may require transportation both locally and out of town and overnight trips.

     

     

     

    SPECTRA IS AN EQUAL OPPORTUNITY EMPLOYMENT EMPLOYER.

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