Comcast Spectacor

  • Operations Manager

    Location US-MO-St. Louis
    Job ID
    Spectra - Venue Management
    Location Name
    Spectra VM - Chaifetz Arena (St. Louis University)
    Regular Full-Time
  • Overview

    Chaifetz Arena hosts over 130 events annually including: concerts, sporting events, family shows and community events.   Chaifetz Arena is located on the campus of Saint Louis University and is home to Saint Louis University Billiken’s men’s and women’s basketball programs.   Chaifetz Arena is consistently regarded as one of the top venues in the world and was just ranked #143 in worldwide ticket sales by Pollstar. ​

    You can learn more about our venue here:


    Under the direction of the AGM/ Director of Operations, the Operations Manager supervises and coordinates the set-up, operations, housekeeping, equipment and grounds for Chaifetz Arena; oversee all building changeovers and post cleans while providing highly responsible staff assistance.  Supervises part-time employees and has the authority to make recommendations for hiring and firing of employees.


    Spectra, an industry leader in sports, entertainment and venue management is dedicated to recruiting and developing individuals with the skills, experience, desire, and values to contribute to the continued growth and success of our organization. Together we transform events into experiences. These experiences create excitement, turn heads, and make memories.


    • Assume management responsibility for all services and activities involved in the maintenance and operations of Chaifetz Arena including event set-up and tear down, building changeovers and custodial services.
    • Under the direction of the Director of Operations, select, train, schedule, motivate and evaluate operations staff; provide or coordinate staff training; work with employees to correct deficiencies; oversee all part time staff.
    • Plan, direct, coordinate, and review the work of part time operations staff; assign work activities and annual projects.
    • Monitor part-time event staff hours using eTime; allocate hours to each event worked; approve time worked at the end of each pay period.
    • Oversee the set-up of events; coordinate building set up with Event Managers; coordinate facility arrangements with concessionaires; manage all event specific equipment;
    • Order supplies and materials for maintenance and housekeeping programs within budget guidelines; receive and maintain supplies.
    • Preform daily walk troughs of the facility to ensure safety, cleanliness and
    • Attend pre-event meetings at previously scheduled times to go over event details, promotions, and specific event assignments.
    • Ensure that the client needs are met in a professional and courteous manner.
    • Coordinate with third party vendors and contractors; schedule services; monitor the work of contractors
    • Assist with department budget maintenance; track and monitor building supplies track and monitor cleaning supplies.
    • Assist with the maintenance of all building equipment
    • Responsible for Health & Safety compliance.
    • Other duties and responsibilities as assigned.



    • Minimum of Associates’ Degree preferred; Bachelor’s Degree is highly preferred.
    • Minimum of three (3) years of experience in facility operations supervision or with comparable increasing responsibility in an arena, convention center, public assembly facility with knowledge of arena set up and/or housekeeping.
    • Demonstrated knowledge of supervisory skills and principles, with experience in work crew supervision and working on a varied work schedule in facility operations 
    • Ability to communicate clearly and concisely in the English language, both orally and in writing
    • Must be comfortable multi-tasking and working in a fast-paced environment 
    • Familiarity of OSHA requirements
    • Strong interpersonal skills necessary, including excellent verbal and written communication skills
    • Possess valid driver’s license or have the ability to acquire
    • Possess valid forklift certification or have the willingness to acquire
    • Ability to work independently, but still as part of the overall team atmosphere helping promoters, tenants, clients, co-workers and managers as required.
    • Ability to work irregular hours; mainly evenings, weeknights, weekends and holidays
    • Working knowledge and ability with AutoCAD, Excel, and other Microsoft products.












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