Comcast Spectacor

  • Event Management Intern- Alerus Center

    Location US-ND-Grand Forks
    Job ID
    Spectra - Venue Management
    Location Name
    Spectra VM - Alerus Center
    Venue Management
  • Overview

    This position is based at the Alerus CenterThe Alerus Center, Grand Forks’ premiere entertainment and convention facility, is the culmination of many years of hard work by the leaders and visionaries in the area.  The Center is home to the University of North Dakota’s football team.  The arena also hosts many large concerts, sporting events, and trade shows. It can seat more than 21,000 people at one time. The convention center section of the facility includes a 26,000-square-foot ballroom and 12 meeting rooms.   You can learn more about our venue here:


    The Event Management Intern will be the primary point of contact for facility’s small event clients, managing every aspect of events in the facility from the advance planning stages through the end of the event. Primary event type will be daytime meetings & events, with strategic cross-training/shadowing opportunities of other event types (trade shows, meetings, concerts, etc.).


    Spectra, an industry leader in sports, entertainment and venue management, is dedicated to recruiting and developing individuals with the skills, experience, desire, and values to contribute to the continued growth and success of our organization.  Together, with our 250+ sports & entertainment venue partners, we transform events into experiences! These experiences create excitement, turn heads, and make memories.  Come Join Us!  You can learn more about Spectra at


    • Primary point of contact for daytime meetings and events, expected to cross-train, learning other event types from other event managers (trade shows, meetings, concerts, etc.)
    • Responsible for planning, coordinating, and facilitating the logistics of events throughout the Alerus Center; act as liaison for building with all parties involved in the event
    • Create event layout maps using facility software programs
    • Tour the facility to prospective and new clients in preparation for their event
    • Timely and accurately communicate with building staff all requirements necessary for the events
    • Prepare event estimates as determined by requirements using annual budget as a guide
    • Assist Director of Events with planning and preparation for arena events.
    • Prepare data sheet for building personnel prior to each event
    • Present event previews/reviews in weekly staff meeting
    • Develop and control event budgets including preparing pre-event financial estimates and completing post-show financial settlements based on contractual requirements.
    • Deliver timely and accurate event information to the finance department for settlement/invoicing
    • Exercises discretion and utilizes independent decision making during events that will best represent the Alerus Center and serve the client.
    • Ensure that all event insurance certificates, licenses and permits required for production are obtained in a timely manner
    • Troubleshoot during event preparation and during event to ensure that all event setups are correct including making decisions about policy, procedures, billing and staffing
    • Facilitate event load ins and load outs that are occasionally early in the mornings and/or late into the evenings
    • Communicates in a timely fashion any/all problems and proposed solutions to the Director of Events
    • Receives and responds to complaints from tenants and the public or refers them to the Director of Events, AGM & GM
    • Prepares events reports noting attendance, times, significant problems, etc.
    • Interacts with other facility staff in a courteous, cooperative, and professional manner


    • Currently pursuing a Bachelor’s degree in a related field from an accredited college/university with major coursework in hospitality management, facility management, event management, or related field required
    • Two (2) years of increasingly responsible event planning experience preferred
    • Proficient in use of Microsoft Office programs; experience with AutoCAD a plus
    • Ability to communicate clearly and concisely in the English language, both orally and in writing
    • Self-motivated with excellent interpersonal and communications skills and the ability to function and make management decisions in a fast paced high pressure environment with strong attention to detail and organization
    • Ability to work independently and as part of a team
    • Must be able to work a flexible schedule including, early mornings, evenings, weekends, holidays and extended number of consecutive days.


    Intellectual/Social, Physical Demands and Work Environment:

    The intellectual/social, physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


    Intellectual/Social demands:

    • While performing the essential functions of this job, the employee is continuously asked to multi-task under time limits. Position requires constant attention to precise details and accuracy of specified standards including: following simple to complex (more than 3 steps) instructions, and concentration which frequently extends beyond 30 minutes at a time. Employees in this role will constantly be in leadership role; this requires directing others either verbally or in writing to complete tasks in prescribed time frame.  This position also requires constant use of interpersonal skills including: ability to direct/motivate/inform staff and foster collaboration, being able to recognize and resolve conflicts, being able to openly communicate in writing and verbally with clients.


    Physical demands:

    • While performing the essential functions of the job, the employee constantly operates a computer and other office devices such telephones, copy machines, fax machines, etc; occasionally moves about inside the office to access storage areas, cabinets and office machinery; constantly moves about the arena and event sites before, during and after events to service clients and supervise staff; constantly communicates via radio/walkie, telephone, email and in-person with others to exchange accurate information. Employee may occasionally lift and/or move up to 50 pounds.  As business or emergency situations require, employee may sporadically assist in lift/move 100 lbs.


    Work environment:

    • The duties of this position are performed indoors and occasionally outdoors in the weather conditions prevalent at the time. The noise level in the work environments is usually moderate to loud during events and minimal during non-even times.









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