The IT Network Analyst designs, builds, and implements network and computer systems across the enterprise. The roles of this position include planning, developing, installing, configuring, maintaining, supporting, and optimizing all local and wide area network connections, corporate servers, associated software, active directory environment, and communication links. This position troubleshoots network and systems performance issues, analyzes network traffic, and provides capacity planning solutions. This position diagnoses, resolves, and documents hardware and software network problems in a timely and accurate fashion, and provides training and support where required in accordance with the mission, core values, and purposes of the company.
While performing the essential functions of this job, the employee is continuously asked to multi-task under time limits. The employee will be in a bi-weekly on-call rotation with their turn in the rotation usually being two months apart. During on-call hours employee is responsible to respond to any business critical network or system related issues remotely or in person. The job has the potential for a non-standard schedule during maintenance periods or high visibility events. Position requires constant attention to precise details and accuracy of specified standards including: following simple to complex (more than 3 steps) instructions, and concentration which frequently extends beyond 30 minutes at a time. Employees in this role will constantly be in leadership role; this requires directing others either verbally or in writing to complete tasks in prescribed time frame. This position also requires constant use of interpersonal skills including but not limited to: ability to direct/motivate/inform staff and foster collaboration, being able to recognize and resolve conflicts, being able to openly communicate in writing and verbally with clients.
While performing the essential functions of the job, the employee constantly operates a computer and other office devices such telephones, copy machines, fax machines, etc; occasionally moves about inside the office to access storage areas, cabinets and office machinery; constantly moves about the arena to service clients; constantly communicates via telephone, email and in-person with others to exchange accurate information; occasionally lifts/carries computer equipment.
The essential functions of this position are performed indoors. The noise level in the work environment can range from minimal to loud during events depending on the employee’s location, and is minimal during non-event times.
COMCAST SPECTACOR IS AN EQUAL OPPORTUNITY EMPLOYMENT EMPLOYER