Comcast Spectacor

  • Human Resources Manager

    Location US-TX-Dallas
    Job ID
    2018-4142
    Group
    Spectra - Venue Management
    Location Name
    Spectra VM - Dallas Fair Park
    Category
    Human Resources
    Type
    Regular Full-Time
  • Overview

    The Human Resources Manager is responsible for managing Human Resources for Spectra Venue Management at the Dallas Fair Park, located in Dallas, TX.  The HR Manager interprets policies and procedures with management, providing guidance and oversight to the Spectra leadership team. The ideal candidate will partner with the regional leadership team to handle employee relations issues and manage change, as well as partner with the Human Resources Director to lead strategic business initiatives within the Human Resources function. The ideal candidate will be a natural team player with high energy and a sense of enthusiasm who can inspire and motivate others, thereby creating vision and commitment throughout the organization.

    Spectra, an industry leader in sports, entertainment and venue management, is dedicated to recruiting and developing individuals with the skills, experience, desire, and values to contribute to the continued growth and success of our organization.  Together, with our 250+ sports & entertainment venue partners, we transform events into experiences! These experiences create excitement, turn heads, and make memories.  Come Join Us!  You can learn more about Spectra at www.spectraexperiences.com/

    Responsibilities

    • Coordinate with Corporate Talent Acquisition to post and hire all full time candidates (nonunion); participate in interviews, question generation, candidate tracking and making recommendations to Iowa Events Center leadership.
    • Ensure timely posting and tracking of all union positions per Collective Bargaining Agreements
    • Assist hiring managers with recruiting efforts as needed for part-time, seasonal, and/or hourly staff to maintain staffing levels
    • Assist in the creation and update of job descriptions (in partnership with Corporate Human Resources for approvals) and annual review for ongoing accuracy and compliance
    • Process, track and respond timely to background and drug screen requests in accordance with venue and company policies
    • Organize and process new hire, change, and termination paperwork for full and part time employee personnel files
    • Organize and partner with department managers to complete new hire orientation and provide new employees solid company knowledge, guidance on policies and access to Company handbook(s) and resources.
    • Provide human resources representation and, along with General Manager represent company in interacting with local union agents; ensuring compliance with active collective bargaining agreements; responsible for oversight of grievance procedures
    • Oversight of local Wellness Committee and will communicate corporate-driven health initiatives
    • Acts as coordinator of Internship Program; partner with Corporate Talent Acquisition on company selection requirements and implement locally.
    • Ensure facility compliance with personnel policies and procedures, local, state and federal laws and regulations
    • Provide support to local finance team in compiling response to regulatory requests from state or federal agencies (i.e. Employee Earning Statements, Unemployment Compensation-ADP, and Employee Verifications) and attend hearings as necessary.
    • In partnership with department manager, create, review and revise written warnings, suspensions and terminations for full and part time employees
    • In partnership with Corporate Human Resources will review termination decisions for all employees at the Iowa Events Center facilities
    • Serve as primary local investigator and liaison with Corporate HR for regulatory charges (i.e. harassment / discrimination) as directed; complete internal investigations, gather data for all state or EEOC Investigations as requested by legal counsel
    • Monitor and ensure compliance with Spectra policies, local, state, and federal employment laws and regulations (e.g. FLSA)
    • Actively monitor work environment to ensure harmonious, compliant, inclusive, diverse and positive work environment by actively supporting and promoting department and company objectives.
    • Provide HR direction to management with respect to performance and discipline.
    • Coordinates and/or conducts exit interviews to determine reasons behind separation and propose solutions to reduce further turnover
    • Responsible for guiding and answering employee questions on benefit process, carriers and provide staff resources to ensure coverage needs are met
    • Conducts new manager/supervisor orientations on compliance issues, such as harassment and work related injuries.
    • Work closely with department heads and managers to improve work relationships, build morale, increase productivity and retention
    • Identify training needs/opportunities for facility and individual training/coaching needs
    • Interface with Corporate Human Resources on regular basis providing venue update and discussing concerns/solutions.

    Qualifications

     

    • Bachelor’s Degree from accredited college or university (BA/BS) in human resources or related field; or a minimum two to four years’ verifiable progressive experience in Human Resources as a generalist
    • Certified as PHR, SPHR, SHRM-CP, or SHRM-SCP preferable
    • Possess solid working knowledge of local, state, and federal employment laws and regulations
    • Verifiable track record of displaying initiative and strong problem solving skills
    • Effective interpersonal skills to establish and maintain effective relationships with customers, employees, superiors and business contacts in a professional, timely and courteous manner
    • Experience recruiting/hiring for diverse positions with emphasis on part-time or hourly positions
    • Excellent oral, written, interpersonal and organizational skills required
    • Demonstrated ability to adhere to strict standards of confidentiality, discretion and ethics
    • Knowledge and experience in employment law practices (e.g. EEO, ADA, FMLA, DOL, OSHA, etc.);
    • Proven independent professional capable of forming relationships with diverse groups of employees at all levels
    • Proficient in MS Office, Excel, PowerPoint applications; and fluency in working in HRIS database systems
    • Must be able to communicate clearly and concisely in the English language, both orally and in writing
    • Multilingual in Spanish a plus

     

     

     

    INTELLECTUAL/SOCIAL, PHYSICAL DEMANDS AND WORK ENVIRONMENT:

    The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

     

     

    Intellectual/Social demands:

    While performing duties of this job, the employee is continuously asked to multi-task under time constraints and in moderate to high stress situations.  Position requires constant attention to precise details and accuracy of specified standards including: following simple to complex (more than 3 steps) instructions, and concentration which frequently extends beyond 30 minutes at a time. Employees in this role will frequently be in resource role; this requires directing others either verbally or in writing to complete tasks in prescribed time frame.  This position also requires frequent use of interpersonal skills including: ability to explain details to a variety of audiences; ability to direct/motivate/inform staff and foster collaboration, being able to recognize and resolve conflicts, being able to openly communicate in writing and verbally with clients.

     

     

    Physical demands:

    While performing duties of this job, the employee will frequently operate a computer and other office devices such as calculators, telephones, copy machines, faxes and printers.  Employee will occasionally move about inside and outside various areas of the facility before/during /after events to interact with internal/external clients.  Employee must constantly communicate via telephone, email and in-person with others and exchange accurate information.  Employee may occasionally be required due to business demands and event operations to lift and/or move up to 25 pounds.

     

     

    Work environment:

    The duties of this position are performed primarily in doors in an office environment.  The noise level in the work environment is usually minimal to moderate during non-event days and moderate to loud during event days.

     

     

     

    SPECTRA IS AN EQUAL OPPORTUNITY EMPLOYMENT EMPLOYER.

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