Comcast Spectacor

  • National Stadium Director

    Location SG-Singapore
    Job ID
    2018-4149
    Group
    Spectra - Venue Management
    Location Name
    National Stadium - Singapore Sports Hub
    Category
    Venue Management
    Type
    Regular Full-Time
  • Overview

    As part of the Venues and Events team and reporting to the Senior Director of Venues & events, the position of National Stadium Director will lead the day-to-day and event operations of South East Asia’s leading stadium facility.  Working closely with stakeholders, partners venue hirers and the community at large, the chosen candidate will perform a key role in ensuring safe and successful delivery of venue and event operations and creating a memorable experience for venue patrons.

     

    Spectra, an industry leader in sports, entertainment and venue management, is dedicated to recruiting and developing individuals with the skills, experience, desire, and values to contribute to the continued growth and success of our organization.  Together, with our 250+ sports & entertainment venue partners, we transform events into experiences! These experiences create excitement, turn heads, and make memories.  Come Join Us!  You can learn more about Spectra at www.spectraexperiences.com/

    Responsibilities

    • Lead a team of Venue and Event Managers to coordinate all aspects of stadium operations.
    • Serve as the key representative to venue hirers and support hirers in execution of their events.
    • Liaise with government stakeholders such as Sport Singapore, Singapore Police Force, and various ministries to ensure that contract and regulatory requirements are met.
    • Liaise with internal consortium partners as the representative on behalf of the Operating Contractor at the National Stadium.
    • Using the Green Guide (Guide to Safety at Sports Grounds) as a reference, oversee the development of event operating plans and risk assessments to ensure crowd safety and experiences are maximised.
    • Manage the operations of the Event Control Room, acting as overall in charge of the venue during event days.
    • Develop and implement review processes after events to continually improve the operations of the stadium.
    • Improve and manage operational procedures, conduct surveys and make recommendations for improvement of services. Analyse problems and make recommendations for improvements.
    • Use knowledge and initiatives during planning and execution of events for a safe and welcoming environment for hirer and patrons.
    • Manage financials to ensure that event P&L is on target or better, and that annual operating budget is planned and spent effectively.
    • Understand the operations of partners in Turf, Facility Management and ICT to ensure that hirers are able to maximise the use of venue facilities, and that they are used in a cost effective manner.
    • Have an excellent knowledge of the venue and provide site information to clients, customers and staff as needed.
    • Monitor venue performance and operations, produce reports as required by management or clients.
    • Prepare documentation and information for staff, management, promoters and clients to enable them to effectively service all client groups entering the SSH.
    • Ensure that health and safety policies and regulations are adhered to and reflected positively through your actions and those of your colleagues.

     

    Qualifications

    • Bachelor’s degree or better from an accredited college or university is preferred but not essential.
    • Additional industry specific designations preferred.
    • Minimum of 8+ years’ experience in the events, sports or leisure industries, with prior stadium or arena experience seen as essential.

    Essential Personal Characteristics, Competencies and Behaviours:

    • A can-do attitude with focus on achieving results.
    • Ability to uphold strong communications with the extensive range of internal and external partners
    • Ability to manage multiple perspectives and competing requirements.
    • Understanding of crowd management sciences including terror threats and responses
    • Understanding field of play, back of house and venue operations requirements of hosting international level football, rugby, athletics, and cricket events
    • Understanding of concert production requirements such as lighting, power, rigging, sound, staging, crowd flows and pedestrian flows etc.
    • Ability to apply conflict resolution and problem-solving skills in a diverse environment.
    • Is a proactive team player and prepared to support the endeavours of the wider collective.
    • Thinks laterally, sources creative solutions in the face of unique challenges in a high paced, dynamic and fast moving environment.
    • Ability to express ideas clearly through both oral and written communication with strong attention to details.

    Other:

    • Working hours are either 8:30AM to 6:00PM or 9:00AM to 6:30PM, Monday to Friday. Unique morning/evening and weekend hours will be required for event times.
    • Other duties and responsibilities as assigned.

     

     

     

    SPECTRA IS AN EQUAL OPPORTUNITY EMPLOYMENT EMPLOYER.

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