This position is based at our Iowa Events Center. The Iowa Events Center features a variety of flexible spaces to host events of all types and sizes. The Iowa Events Center is a unique combination of three venues under one roof: Wells Fargo Arena, Hy-Vee Hall, and Community Choice Credit Union Convention Center. The complex is flexible to meet the needs of events of all types and sizes. It is well-suited for conventions, meetings, tradeshows, sporting, social and entertainment events from 10,000–17,100 people. You can learn more about our venue here: http://www.iowaeventscenter.com/
The Catering Manager is a key position for the effective and profitable operation of the business. The primary duty of this position is the management of the Catering department, a recognized department of the Iowa Events Center. In coordination with other managers, this role is responsible for overseeing the direction of the catering department’s daily activities in accordance with Spectra Food Services policy and objectives to ensure guest satisfaction, profitability and a positive, productive and compliant work environment. The Catering Manager, along with other Catering Managers, is responsible for the effective management and operation of the banquet team including event planning support, scheduling, room set-up, compliance with food handling policies, safety, employee training and supervision, adherence to budget and cost requirements and any other task assigned by the AGM/Director of Catering. The Catering Manager must provide a high level of oversight and operation/personnel support to ensure the smooth running of all assigned events. Applicant will actively supervise, coach, counsel, direct, train and mentor employees in meeting company quality standards. This position requires applicant to maintain excellent attendance and be available to work a variable event-driven schedule which includes evenings and weekends.
Spectra, an industry leader in sports, entertainment and venue management, is dedicated to recruiting and developing individuals with the skills, experience, desire, and values to contribute to the continued growth and success of our organization. Together, with our 250+ sports & entertainment venue partners, we transform events into experiences! These experiences create excitement, turn heads, and make memories. Come Join Us! You can learn more about Spectra at www.spectraexperiences.com/
Knowledge, Skills and Abilities:
Education and Experience:
INTELLECTUAL/SOCIAL, PHYSICAL DEMANDS AND WORK ENVIRONMENT:
The intellectual/social, physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing duties of this job, the employee is frequently required to multi-task and prioritize work under time limits and with moderate to high pressure situations. Position requires constant attention to details and accuracy of specified standards or directions including: following simple to complex (more than 3 steps) instructions, and concentration which frequently extends beyond 30 minutes at a time. Constant use of interpersonal, communication skill with co-workers, management staff and guests. Requires maintaining a well-groomed professional appearance. Frequent ability to work on tasks independently and as part of a team for a variety of tasks. Ability to learn proper sanitation and cleaning techniques, inventory management techniques, and other standard operating procedures. Ability to maintain a positive and productive attitude in high pressure situations. Ability to read and speak English effectively with employees & guests; and comprehend complex documents including Banquet Event Orders (BEOs) and beverage menus. Ability to be available by a company supplied cell phone. Ability to handle cash with accuracy and responsibly. Ability to calculate basic math functions including addition and subtraction, calculations of percentages.
While performing duties of the job, the employee will constantly stand and walk throughout the large facility; be required to
grasp, fingering manipulation of product, feel and lift. Employee will frequently push, pull, climb, stoop, kneel to reach and
move product or beverage stations. Exposure to loud environment including crowded workspace and an event environment
with up to a thousand or more guests in attendance. Employees will frequently be required to lift up to 50 pounds, push &
pull up to 150 pounds to move beverage product including kegs with or without assistance. Vision requires ability to
constantly adjust focus, peripheral vision, long distance vision, and close vision to handle cash, read documents and
monitor events. Ability to frequently hear or notice communication of others is a loud event environment.
The duties of this position are performed primarily indoors. The noise level in the work environment is usually moderate to loud depending on daily events, especially in situations involving background music or a live band. Employee will work frequently in situations around and monitoring guest’s intoxication. Employee may occasionally assist with cut-off situations involving intoxicated guests. Employees will be required to stand and walk for long periods of 8 hours or more.
SPECTRA IS AN EQUAL OPPORTUNITY EMPLOYMENT EMPLOYER.